Returns & Exchanges
At POT, we want you to love your home essentials; if you are not completely satisfied, we offer a 30-day window for returns and exchanges on all eligible items. Please ensure products are in their original packaging and unused condition to qualify for a full refund.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return.
Prepare the Package
Carefully pack your items in their original boxes with all protective padding to prevent damage during transit.
Ship Your Items
Affix the prepaid shipping label provided via email and drop off your package at any authorized carrier location.
Receive Your Refund
Once our warehouse inspects the returned goods, your refund will be processed back to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing